UEFA 10 point plan.

Issue a statement saying the club will not tolerate racism, spelling out the action it will take against those engaged in racist chanting. The statement should be printed in all match programmes and displayed permanently and prominently around the ground.
Make public address announcements condemning racist chanting at matches.
Make it a condition for season-ticket holders that they do not take part in racist abuse.
Take action to prevent the sale of racist literature inside and around the ground.
Take disciplinary action against players who engage in racial abuse.
Contact other clubs to make sure they understand the club’s policy on racism.
Encourage a common strategy between stewards and police for dealing with racist abuse.
Remove all racist graffiti from the ground as a matter of urgency.
Adopt an equal opportunities’ policy in relation to employment and service provision.
Work with all other groups and agencies, such as the players union, supporters, schools, voluntary organisations, youth clubs, sponsors, local authorities, local businesses and police, to develop pro-active programmes and make progress to raise awareness of campaigning to eliminate racial abuse and discrimination.